Ribblecycles Reviews

"Ribblecycles.co.uk" is a well-known bicycle shop that has been producing frames in the UK since 1897. The popular products include the CGR Ti and Endurance SLR Disc with Zipp wheels & custom paint job. The CGR Ti is praised for its impressive design and comfort. The Endurance SLR Disc is admired for its customizability and high performance. Customers have also mentioned a tool kit that comes with the bikes. The company offers a bikes to work scheme and has a showroom in Birmingham. However, some customers have expressed disappointment with the delivery experience and the lack of test rides at certain locations. The customer service is generally appreciated, although some customers have found it slow. Despite some issues, many customers have had positive experiences with the products and services of "Ribblecycles.co.uk".

Ribble Cycles is known for its competitive prices and quality service. The cost of products and services can vary depending on the specific item or service chosen. For instance, the shipping cost for a bike to a house or showroom is £49. When building a bike, starting with Shimano 105 is recommended and spending slightly more can result in better gear shifts and significant weight savings. It's also worth noting that the company offers a 30-day home test ride on bikes. However, some customers have reported issues with delivery and customer service. If the bike needs to be assembled upon delivery, it's important to be prepared for that as well. Overall, the prices and costs associated with Ribble Cycles depend on the specific products and services chosen. It's recommended to check the website for the most accurate and up-to-date information.

Ribble Cycles, a registered company in England and Wales, offers several payment methods. One of the options is the Cycle to Work scheme, a government-based incentive designed to encourage more commuters to cycle. This scheme is based on bicycle hire with no automatic right to ownership at the end of the hire period. At the conclusion of the hire agreement, customers are given the option to take full ownership of the bike. Most schemes will transfer ownership at no additional cost or for a nominal fee. However, some may charge a 7% end-of-scheme fee. It's recommended to check these details with the Cycle to Work provider when applying for a voucher. With this payment method, it is possible to place the order in advance of the voucher being in possession. Another payment method involves entering into a purchase using any payment method including finance or cycle to work agreements with its respective terms and conditions. This can involve a long-term financial commitment. It's considered crucial at Ribble that customers fully understand their obligations when purchasing. If the goods ordered are not available, customers will be notified and will have the option either to wait until the item is available from stock or to cancel the order. Please note that payments for pre-order products are taken in full when the order is placed. If paid for via V12 Finance, the agreement and payments will not commence until the goods are dispatched for delivery or are available for collection from the store. If paid using a Cycle to Work voucher, the pre-order date is subject to change depending on when the voucher is received and the order can be released. This is because a frame can only be allocated to the build once full payment has been received. Every effort is made to ensure that pre-order dates are accurate, but in some cases, it may be necessary to amend these dates. Under these circumstances, changes that apply to existing orders will be communicated.

Ribblecycles.co.uk has a detailed return policy. If an item is unused and the component has not been fitted, it can be returned within 90 days of delivery for a refund or exchange. The goods must be returned in their original packaging and in an unused condition. If a product has been sent in error or has been damaged upon delivery, it will be happily exchanged or refunded. Any shortages or errors must be notified within 14 days of receiving the goods. For international returns, the package must be marked as 'RETURNED GOODS – FAILED SALE'. If import duty was paid on a returned order, a refund of the duties paid can be claimed back from the local Customs Authority.

In terms of shipping policy, UK delivery time for parts and accessories is stated at 2-4 working days, bikes are built in line with the despatch date indicated at the time of order and take a further 48 hours in the post from despatch. There is a range of worldwide delivery options available and schedules vary depending on the destination. For sales outside of Great Britain, there may be customs/import duties to pay depending on the value of the goods – these are the responsibility of the customer. Please note there are restrictions on all shipping types. Please note that the mailing partners do not perform collections on Bank Holidays and this may impact the delivery time if selecting a priority shipping service.

Conditions Of Warranty A 3-year manufacturer's guarantee is included with the purchase of all brand-new Ribble frames and forks, and it covers structural flaws in the materials or construction that develop through regular usage. After the customer receives the bike, the warranty will start to run.

Shipping times vary depending on the destination, but Ribblecycles aims to deliver products within 3-5 business days.

Within 90 days of the original purchase date, merchandise must be returned. Returns should be made to Ribble Bikes rather than the supplier. Unless defective, sent in error, or damaged, perishable goods or those with particular sell by dates are excluded from our return policy.

Ribblecycles accepts payment via credit and debit cards, PayPal, and Klarna.

Yes, Ribblecycles offers international shipping to select countries